At Zentro Solutions, all our products and services are digital in nature and are delivered electronically.We do not ship any physical goods. This policy explains how our digital services are delivered and how clients can expect to receive them.
1. Mode of Delivery
All completed projects, files, or digital assets are delivered through secure online channels such as:
- Email
- Google Drive links
- WhatsApp or other approved communication platforms
No physical items are shipped from our end.
2. Delivery Timelines
Delivery timelines vary depending on the service purchased and project scope. Estimated delivery timelines are communicated to each client before the project begins. In most cases, clients receive their deliverables within the timeframe discussed during onboarding.
3. Communication & Updates
Clients will receive regular updates regarding project progress through the communication channel agreed upon (email, WhatsApp, or project dashboard).
If there is any delay due to technical issues or other unavoidable circumstances, clients will be informed promptly.
4. Non-Delivery & Resolution
If you have not received your digital deliverables within the agreed timeframe, please contact our support team.
We will review your case and ensure delivery as soon as possible.
5. Contact Information
For any delivery-related concerns or support, please reach out to us:
📧 support@zentrosolutions.in
📞 +91-7318440126
Professional creative agency offering graphic designing, branding, and marketing services.